Wait Staff

Pay Rate: From $41.00 per hour + Sunday / Public holiday penalties

Bubba Gump Shrimp Co. is part of HBH Group, a Brisbane-based hospitality group known for creating vibrant venues where people come together to eat, drink, and connect.

Inspired by the iconic Forrest Gump story, this globally recognised seafood restaurant has arrived in Australia / Brisbane bringing bold flavours, fun energy, and genuine southern hospitality.

We’re looking for passionate / experienced Wait Staff to join our team and help create unforgettable experiences for every guest.

As a member of our Front of House team, you’ll deliver warm, professional service in a fast-paced environment while creating the fun and welcoming atmosphere Bubba Gump Shrimp Co. is known for.

Why join us?

• Career growth opportunities within a growing hospitality group.
• Competitive / above award pay + staff perks and discounts.
• Fun, supportive, and energetic team culture.
• Opportunity to help shape an exciting new venue.
• Be part of the Australian launch of a globally recognised brand.

What you’ll be doing:

• Provide friendly, efficient, and professional customer service.
• Welcome, seat, and engage with guests throughout their dining experience.
• Take food and beverage orders accurately using the POS system.
• Recommend menu items and promotions through suggestive selling.
• Serve food and drinks to company standards.
• Monitor tables and respond to guest needs promptly.
• Maintain clean, organised, and welcoming dining areas.
• Process customer payments including cash and EFTPOS.
• Follow food safety, hygiene, RSA, and WHS requirements.
• Work collaboratively with Front of House and kitchen teams.
• Handle customer enquiries and resolve minor issues professionally.

What we’re looking for:

• Previous experience in hospitality a la carte / full table service is preferred.
• Current Responsible Service of Alcohol (RSA) Certificate.
• Food Safety Certificate.
• Excellent communication and interpersonal skills.
• A positive attitude and strong customer service focus.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and time management skills.
• Well-presented with a professional approach.
• Flexible availability, including weekends, evenings, and public holidays.
• Australian working rights.

If you’re passionate about hospitality, love creating memorable guest experiences, and want to be part of something exciting from the beginning, we’d love to hear from you!