Wait Staff

Summary:

• Responsible for actively walking the assigned area in the dining room providing service to guests.

Essential Duties and Responsibilities:

• Greets guests as they dine, take orders, provide drinks and service to them in a timely manner.
• Accurately operate computer to generate guest checks.
• Maintain sanitation standards at wait staff work area and drink station.
• Records and accounts for all moneys collected as tips.
• Maintains adequate supply of condiments, utensils, cups, and napkins at drink stations.
• Monitors water, coffee and soft drinks levels at drink station, changes water, coffee or soft drink boxes as needed.
• Monitors ice level at the drink station and fill ice bin if necessary.
• Maintain awareness of casino promotions and events and capable of answering guests questions.
• Bus tables in assigned area and others as needed to keep up the pace.
• Clean and reset tables for next guest to be seated.
• Clean and vacuum dining room floor as needed or assigned.
• Clean tables, chairs, walls and mirrors as needed or assigned by supervisor or when scheduled.
• Monitors and maintains drink station in the Employee Dining Room and on the second floor when not as busy or as needed.
• Maintains cleanliness of Employee Dining Room including cleaning tables, sweeping and mopping and restocking supplies when not busy or as needed.
• Perform other duties assigned by Dining Room Supervisor or Management.
• To attend all meetings and/or training sessions. All meetings and training sessions are considered mandatory.

Physical Requirements:

To perform the essential duties of this job the team member may have to physically perform the following functions in an eight hour day for the amount of time indicated.

Task

Occasionally

(1% - 33%)

Frequently

(34% - 66%)

Constantly

(67% - 100%)

Standing

X

Walking

X

Change of Position

X

Reaching (extended hands/arm)

X

Reach across Midline

X

Handling (hold, grasp, seize, turn)

X

Fingering (pinch/pick)

X

Feeling (perceive attributes of objects)

X

Crouching/Squatting (bend legs/spine)

X

Stooping (bend at waist)

X

Machine Control Operation

Arm/Hand

X

Simple Grasp (grasp lightly)

X

Weight

Lifting/Lowering

X  20 lbs.

Carrying

X  20 lbs.

Pushing/Pulling (force exerted)

X  20 lbs.

Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly.

General Qualifications:

• Practice good hygiene at all times
• Ability to work at a fast pace in a confined area
• Must be able to deal effectively with other people both externally and internally.
• Must have strong oral communication skills.

Education and/or Experience:

• GED or High School Diploma preferred, but not required

Special Skills/Experience:

• Must have good communication skills, able to work calmly and professionally under stress.
• Must be able to tolerate secondary smoke, bright lights, high noise levels.
• Excellent vision including peripheral vision for guest safety.
• Must report to work on time, perform duties as assigned and keep up with fast paced business practices.