WAIT STAFF

About the role

Zebra Lounge is seeking enthusiastic and professional Wait Staff to join our team on a casual basis. This is an excellent opportunity to be part of a vibrant hospitality venue where you will deliver exceptional customer service in a dynamic and fast-paced environment. Based in Pyrmont NSW 2009, this casual position offers flexibility whilst allowing you to develop valuable experience in the hospitality industry. You will be the face of Zebra Lounge, creating memorable experiences for our guests through attentive service, product knowledge, and a genuine passion for hospitality.

Key responsibilities

• Greeting guests warmly and seating them promptly at available tables
• Providing detailed knowledge of menu offerings, beverages and daily specials to assist guests with their selections
• Taking food and beverage orders accurately and efficiently
• Serving food and drinks in a professional and timely manner, adhering to health and safety standards
• Clearing tables promptly and maintaining cleanliness throughout the dining area
• Processing payments and managing transactions with accuracy and courtesy
• Responding to guest requests and concerns with professionalism and discretion
• Supporting kitchen and bar staff to ensure smooth service flow
• Maintaining the highest standards of personal appearance and hygiene
• Following all restaurant policies, procedures and licensing regulations

What we're looking for

• Prior experience as wait staff, hospitality or customer service roles is highly desirable
• Strong communication skills with the ability to engage positively with diverse guests
• Excellent attention to detail and the ability to multitask in a busy environment
• Professional demeanour and a genuine passion for delivering outstanding customer service
• Ability to work efficiently as part of a team
• Physical capability to stand for extended periods and carry items safely
• Knowledge of food safety and health and hygiene practices
• Flexibility to work evenings, weekends and public holidays as required
• Current or willingness to obtain Responsible Service of Alcohol (RSA) certification
• A positive attitude and commitment to continuous improvement

What we offer

Working at Zebra Lounge provides you with the opportunity to build valuable experience in a respected hospitality venue. As a casual employee, you will enjoy flexibility in your scheduling, allowing you to balance work with other commitments. You will be part of a welcoming team environment where your contributions are valued and recognised. We are committed to supporting your professional development and creating a workplace where you can thrive. Our team members enjoy access to staff discounts and the chance to work in a vibrant setting where you can develop lasting relationships with guests and colleagues alike.

About us

Zebra Lounge is a dynamic and stylish hospitality venue located in Pyrmont, offering guests an exceptional dining and entertainment experience. We pride ourselves on delivering outstanding service, quality offerings and a welcoming atmosphere that keeps our guests returning. Our team is the heart of our success, and we are committed to fostering a supportive and inclusive workplace where every team member can contribute their best work. At Zebra Lounge, we believe in creating memorable moments for both our guests and our staff.

Apply now

If you are ready to join the Zebra Lounge team and deliver exceptional hospitality, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team.