Waiter

About The Groucho Club

The Groucho exists to keep Soho’s artistic, liberal spirit burning bright, and to champion London’s role as a creative powerhouse on the world stage. A joyful, generous and welcoming space for ideas, creative life and the occasional late night.

Born in 1985 as the antidote to the cloistered gentlemen’s clubs of London’s Mayfair, The Groucho Club was founded on a radical idea: that good company is the kind chosen by ideas rather than status, that emerging voices belong in the same room as established ones, and that culture is made through conversation, collision and curiosity.

Forty years on, that belief still drives everything we do. We exist to facilitate the conversations that shape culture now and next, to back the people making it, and to keep Soho generous, welcoming and alive to creative possibility. We host, we don’t serve.

Members and guests are people we know, not names on a list.

Waiter

We're looking for a Waiter or Waitress who believes great hospitality is about more than taking orders and serving food. It's about making people feel welcome, seen, and genuinely looked after.

You'll be the face of The Groucho Club for many of our members and guests, bringing warmth, personality, and professionalism to every interaction. Whether you're guiding a member through the menu, recommending the perfect wine, or simply remembering how they take their coffee, you'll understand that exceptional service is built on attention to detail and authentic connection.

You'll thrive in a fast-paced environment, work closely with our kitchen and bar teams, and take pride in delivering a seamless dining experience from the moment guests arrive until they leave.

What You’ll Be Doing

• Delivering exceptional food and beverage service across our restaurants.
• Greeting and serving members and guests with warmth, confidence, and professionalism.
• Building genuine rapport with regular members and becoming familiar with their preferences.
• Taking accurate food and drink orders and ensuring they are entered correctly into the ordering system.
• Confidently guiding guests through the menu, drinks selection, and wine list.
• Providing knowledgeable recommendations and promoting additional items where appropriate.
• Serving food and beverages promptly, efficiently, and to the Club's high standards.
• Working closely with the kitchen and bar teams to ensure smooth and coordinated service.
• Monitoring guest satisfaction and anticipating needs before they arise.
• Preparing and maintaining immaculate service stations throughout your shift.
• Completing mise en place, including polishing cutlery and glassware and stocking service areas.
• Clearing and resetting tables efficiently while maintaining a polished dining environment.
• Ensuring all restaurant areas are clean, organised, and ready for service.
• Handling member requests and concerns professionally, escalating issues when required.
• Following all food hygiene, health and safety, and Club procedures at all times.

What Makes You a Great Fit

• Experience in a restaurant or hospitality environment.
• A genuine passion for hospitality and creating exceptional guest experiences.
• Excellent food and beverage knowledge, or a willingness to learn.
• Strong communication skills and confidence engaging with members and guests.
• A naturally warm, friendly, and professional approach.
• Strong attention to detail and pride in delivering high standards.
• The ability to stay calm, organised, and positive in a busy service environment.
• A proactive team player who enjoys working collaboratively.
• Reliable, flexible, and eager to contribute to the success of the team.
• Someone who understands that every interaction shapes a member's experience

Why You’ll Love It Here

• Competitive salary .
• 28 days holiday inc. bank holidays, pro-rata
• Wagestream to support your financial wellbeing
• Nutritious meals made by our team
• Pension scheme
• Employee Assistance Programme with Hospitality Action
• Refer a Friend Scheme – up to £1000 to share with your friend!
• And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London’s best members.

Equal Opportunities

The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.

No agency support required, direct candidates only, please.

INDFOH