Waiter

About us

First Mates, Last Laugh is centrally located on Westhaven Marina, overlooking the yachts and Auckland city.

Owned and operated by renowned restauranteur Judith Tabron, we have quickly become a local's favourite, with our warm and inviting atmosphere that feels like home and a getaway all at once.  Our delicious food, eclectic cocktails and thoughtful beverage selection have been welcomed with rave reviews!

We operate seven days a week, from 11am to late, and we are looking for skilled Front of House Superstars to keep creating exceptional experiences for our guests. Fixed-term (Summer season) and Part-time positions available.

Let's Eat! Let's Drink! Let's Work!

This role is focused on delivering exceptional customer experiences and maintaining consistently high standards of service, while contributing positively to a busy and supportive team environment.

You’ll work alongside a friendly, passionate team in a fun workplace, where initiative is appreciated and ideas are welcome. We want you to bring your personality to work, develop your skills and enjoy being part of a team that takes pride in what they do.

Waiter

• You must have a passion for the hospitality industry
• Take food and beverage orders (ensuring they are accurate for table, guest position and coursing), serve orders, answer questions and attend to guest requests
• Ensure that guests receive efficient and courteous service at all times, addressing guest concerns, and resolving complaints
• Interact with guests and advise on food, wine and beverage options. When needed advise on beverage & food pairing
• Maintain an up-to-date working knowledge of all menu items and daily specials
• Upselling through the knowledge of our products and creating an engaged and authentic rapport with our guests
• Confidence managing and maintaining a multiple-table section while following our sequence of service
• Maintain a high standard of table service, using established food handling and serving techniques
• Ensure that customers receive efficient and courteous service at all times

Preferred Competencies

• A minimum of 1 year working in a restaurant environment as a section waiter
• Commitment to providing excellent guest experiences
• Good knowledge of local and international food trends, wine and beverages
• Knowledge of POS systems and cash handling skills

Interpersonal Skills

• Ability to multi-task & work competently under pressure
• On-Brand and personal appearance to set standards
• Positive energetic attitude, outgoing, friendly personality
• Excellent communication skills
• Organisational ability
• Ability to receive constructive feedback and or instructions
• Committed to team spirit and excellent morale
• Reliable and flexible to change

Only applicants who are legally entitled to work in New Zealand will be considered for this position.