Waiter /ess

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service.

• Greet and seat guests, ensuring a warm and professional welcome

• Take food and beverage orders accurately and efficiently

• Provide detailed menu information, including daily specials and beverage recommendations

• Serve food and drinks in a timely and courteous manner

• Maintain a clean and organised dining area at all times

• Process payments and handle cash and card transactions accurately

• Collaborate with kitchen staff to ensure smooth service flow

• Respond promptly to guest inquiries and resolve any issues professionally

• Adhere to food safety regulations and hygiene standards

• Assist in setting up and closing down the restaurant

• Previous experience as a waiter/ess in a high volume luxury hotel or resort environment

• Excellent customer service skills with a strong focus on guest satisfaction

• Strong communication and interpersonal skills

• Ability to work under pressure and multitask effectively

• Good knowledge of food and beverage service techniques

• Basic maths skills for handling bills and payments

• Physical stamina to stand for long periods and carry trays

• Ability to memorise menu items and daily specials

• Fluency in English; additional languages are advantageous

• Familiarity with Vietnamese cuisine and culture (preferred)

• Flexibility to work various shifts, including evenings and weekends

• Willingness to work in Phu Quoc, Vietnam

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.