waiter/tress

About the role

We are seeking enthusiastic and professional Waiters/Waitresses to join our team at EATALIA PTE. LTD. in the West Coast West Region. This is a full-time position where you will be at the forefront of our guests' dining experience, delivering exceptional service in a fast-paced hospitality environment. As a Waiter/Waitress, you will play a vital role in creating memorable moments for our customers, ensuring their satisfaction and loyalty to our establishment.

What you'll be doing

• Greeting guests warmly and seating them at appropriate tables in accordance with restaurant capacity and setup
• Presenting menus and providing knowledgeable recommendations about food and beverage offerings
• Taking accurate orders from customers and communicating them clearly to the kitchen and bar staff
• Serving food and beverages promptly and professionally, ensuring correct items reach the right guests
• Maintaining high standards of table service, including clearing plates, refilling glasses and replacing cutlery as needed
• Processing payments, operating the till system and handling cash or card transactions with accuracy
• Attending to special requests and addressing any guest concerns or complaints with professionalism and discretion
• Maintaining cleanliness and organisation of your section, including wiping tables and resetting them between services
• Collaborating with kitchen, bar and housekeeping staff to ensure seamless service delivery
• Adhering to health and safety regulations, food hygiene standards and company policies

What we're looking for

• Previous experience working as waiting staff in a restaurant, café or hospitality venue is highly desirable
• Excellent communication and interpersonal skills with the ability to interact confidently with diverse guests
• Strong attention to detail and ability to remember orders accurately and serve them correctly
• Physical stamina to stand for extended periods and carry trays safely
• Flexibility to work various shifts, including evenings, weekends and public holidays
• A professional appearance and well-groomed presentation at all times
• Ability to work efficiently under pressure whilst maintaining a positive attitude
• Basic numeracy skills for processing payments and handling transactions
• Knowledge of food allergies, dietary requirements and menu items is beneficial
• Relevant qualifications such as Food Hygiene certification or Responsible Service of Alcohol would be advantageous

What we offer

At EATALIA PTE. LTD., we value our team members and are committed to creating a supportive and rewarding workplace. We offer competitive remuneration, staff meals during shifts, and the opportunity to work in a collaborative team environment where your contributions are recognised and appreciated. We provide on-the-job training to help you develop your skills and advance your career within our organisation. We believe in fostering a positive workplace culture where professional development and employee wellbeing are prioritised.

About us

EATALIA PTE. LTD. is a hospitality establishment dedicated to delivering authentic culinary experiences and exceptional guest service. We pride ourselves on creating a welcoming atmosphere where customers can enjoy quality food and beverages in a professional setting. Our commitment to excellence extends to our team members, whom we support in delivering outstanding service. We are an inclusive employer that values the diverse talents and backgrounds of our staff.

Apply now

If you are passionate about hospitality and keen to join our team, we would love to hear from you. Please submit your application including your CV and a brief cover letter detailing your relevant experience.