Waiter/Waitress

Job summary

We are seeking a courteous, energetic, and customer-focused Waiter/Waitress to join our team. The ideal candidate will be responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for all guests.

Min Qualification: OND Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

• Greet and attend to customers professionally.
• Take accurate food and beverage orders using the POS system.
• Serve orders promptly and ensure customer satisfaction.
• Recommend menu items and upsell where appropriate.
• Handle customer complaints professionally and escalate when necessary.
• Maintain clean and organized tables and service areas.
• Process bills and confirm payments before customers leave.
• Coordinate with kitchen and bar teams for efficient service.
• Maintain proper hygiene, grooming, and appearance standards.

Requirements:

• Minimum of OND (Ordinary National Diploma) qualification.
• At least 1 year of relevant experience as a Waiter/Waitress or in a similar hospitality/customer service role.
• Strong communication and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Good interpersonal and problem-solving skills.
• Reliable, punctual, and well-presented.
• Basic knowledge of POS systems is an added advantage.
• Proximity to Lekki Phase 1 is an added advantage.