Waiter/Waitress

Job Description (You Will)

1. Providing a warm welcome and seating guests at appropriate tables.
2. Accurately recording food and drink orders, often using POS systems or order slips.
3. Delivering orders to the correct tables in a timely and efficient manner.
4. Answering questions, offering recommendations, and addressing any concerns or complaints.
5. Processing payments, including cash and card transactions, and providing change when necessary.
6. Clearing tables, resetting tables, and ensuring the dining area is tidy and inviting.
7. Relay orders and any special requests or dietary restrictions to the kitchen staff.
8. Suggesting appetizers, desserts, or drinks to enhance the dining experience and increase sales.
9. Working as a team with other servers, bartenders, and kitchen staff.

Job Requirement (What We’re Looking For)

1. Effective verbal communication to interact with guests and other staff.
2. Ability to build rapport with guests and create a positive atmosphere.
3. Focus on providing excellent service and ensuring guest satisfaction.
4. Accuracy in taking orders, serving food, and handling payments.
5. Handling multiple tasks and potential customer issues efficiently.
6. Endurance to stand and walk for extended periods and carry trays.
7. Collaborating effectively with other staff members.
8. Remembering menu items, specials, and customer orders.
9. Understanding menu items, ingredients, and potential allergens.