Waiter/Waitress

You'll be the first smile our guests see and the friendly face that ensures they have a fantastic dining experience. You’ll serve delicious meals, suggest mouthwatering specials, and create connections with guests that keep them coming back for more. You’ll work alongside a fun team, and together, you’ll help bring the best service in town to life!

· To report for duty on time and in the manner specified, i.e., well groomed, clean uniform and personal appearance etc.

· Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting.

· Address guests' service needs in a professional, positive, and timely manner.

· Assists servers and hosts whenever required by attentively serving food and beverage drink including alcohol and non-alcoholic drink.

· To be thoroughly informed and updated on menu information including on-going promotions

· Speak to guests and co-workers using clear, appropriate and professional language

· Abide to the procedural flow for food ordering, collection and service

· Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

· Check your station at the beginning of every shift, for cleanliness of tables and chairs.

· Accurately takes order from guests and firing of orders to kitchen

· Check on guest satisfaction during their meal and report to Direct Superior on guests request and feedback

· Maintain the highest standard of hygiene and cleanliness throughout the service area

· Report to Direct Superior on guests request and feedback

· Develop a complete knowledge of menu items, their garnish, contents and preparation methods

· Understanding customer demands, be proactive and strive to upsell all food & beverage items in accordance to demands of the customer

· Be ready to answer any guest questions about the menu in a positive and concise way.

· Maintain a clean table throughout the dining experience. Pay special attention to finer points of service, i.e., water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation.

· Thank guests with genuine appreciation and provide a fond farewell.

BENEFITS:

✨ Outpatient Medical Allowance (Panel Clinics) including optical & dental coverage

✨ Group Hospitalisation & Surgical Insurance

✨ Group Personal Accident Insurance

✨ Free Staff Meal (once per workday)

✨ 20% Staff Dine-In Discount at any of IDC Foods outlets

✨ Monthly Service Point Incentives Rewards

✨ 2 Off Days per Week

✨ Overtime Pay Entitlement

✨ Replacement Leave Entitlement for Public Holidays

✨ Fast-paced career growth and promotion opportunities

Be part of a dynamic hospitality team and take the next step in your F&B career with IDC Foods Sdn Bhd!

Job Type: Full-time

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Meal allowance
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person