Waiting Staff

Key responsibilities

• Welcome guests warmly and provide attentive, professional service.
• Present menus and explain dishes, drinks and daily specials.
• Take accurate food and beverage orders.
• Serve food and drinks efficiently and in accordance with resort standards.
• Respond promptly to guest requests and resolve concerns appropriately.
• Maintain excellent knowledge of menus, allergens and dietary requirements.
• Prepare and reset tables to the required standard.
• Process guest bills and payments accurately where required.
• Maintain clean, organised and well-presented dining and service areas.
• Communicate effectively with kitchen, bar and management teams.
• Follow food hygiene, health and safety, licensing and resort procedures.
• Support colleagues across the Food & Beverage department during busy periods.
• Undertake any other reasonable duties associated with the role.

About you

The successful candidate will:

• Have a warm, welcoming and guest-focused approach.
• Be confident communicating with guests and colleagues.
• Be reliable, punctual and well presented.
• Work effectively as part of a team.
• Remain calm and professional in a busy environment.
• Demonstrate strong attention to detail.
• Be willing to work flexible shifts, including evenings, weekends and public holidays.
• Have previous experience in hospitality or customer service, although this is not essential.
• Have the right to work in the UK.

What we offer

• The opportunity to work within a prestigious five-star resort.
• Full training and ongoing development.
• A supportive and welcoming team environment.
• Opportunities for career progression within the resort.
• Competitive rates of pay.
• Employee benefits and resort discounts, subject to eligibility.

If you are passionate about hospitality and would enjoy creating memorable experiences for our guests, we would be delighted to hear from you.

Lough Erne Resort is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.

About The Role

Waiter/Waitress – Lough Erne Resort

Location: Lough Erne Resort, Enniskillen
Department: Food & Beverage
Contract: Full-time and part-time opportunities available
Hours: Flexible working, including evenings, weekends and public holidays

About the role

Lough Erne Resort is seeking friendly, professional and enthusiastic waiting staff to join our Food & Beverage team.

As a Waiter/Waitress, you will help deliver the exceptional service expected at a five-star resort. You will welcome guests, take food and beverage orders, serve meals and drinks, and ensure every guest enjoys a memorable dining experience.

Previous hospitality experience is desirable but not essential, as full training will be provided. We are looking for people with a positive attitude, excellent communication skills and a genuine passion for looking after guests.

About The Company

A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.

Company Culture

Careers at Lough Erne Resort

At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.

Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first

Need and Anticipation:

The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times

The Best Working Conditions:

We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.

Company Benefits

You can expect excellent training and career development opportunities at Lough Erne Resort

Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Competitive salary, Preferential room rates, Long service recognition, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

Not disclosed

Work Location: In person