Waitress

Job summary

This role is ideal for someone who understands that hospitality goes beyond simply serving food and drinks. The Waitress will be expected to anticipate guests’ needs, pay close attention to detail, communicate professionally, and provide service with grace and composure.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - Flexible Hours Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Welcome and attend to members and guests in a warm, professional, and courteous manner.
• Take and serve food and beverage orders accurately and efficiently.
• Ensure guests are comfortable and receive attentive, timely service.
• Maintain a high standard of table presentation, cleanliness, and organization.
• Anticipate members’ needs and respond promptly to requests.
• Handle service during private events, member-hosted gatherings, and other special occasions.
• Maintain discretion and confidentiality when interacting with members and guests.
• Work closely with other team members to ensure a seamless guest experience.
• Follow Amana Retreats’ service standards, procedures, and protocols.
• Assist with setting up and clearing dining/service areas as required.
• Process orders and payments using POS systems where applicable.
• Represent Amana Retreats with professionalism, warmth, and genuine attentiveness at all times.

Requirements:

• Minimum of 2 years’ experience in a restaurant, hotel, upscale hospitality, or similar service environment.
• Experience in an event-driven, private-membership, luxury, or premium hospitality setting is an advantage.
• Fluent in spoken and written English.
• Strong communication and interpersonal skills.
• Previous POS experience is an advantage.
• Must be punctual, reliable, and flexible to work weekends and event days when scheduled.
• Must be comfortable working in a private members’ environment where discretion is important.
• References are required.
• Must maintain a neat, polished, and professional appearance at all times.

Key Qualities

The ideal candidate should demonstrate:

• Grace and composure
• Genuine attentiveness
• Excellent attention to detail
• Professionalism and discretion
• Strong work ethic and reliability
• Ability to work quietly and efficiently
• Flexibility and adaptability
• A collaborative and team-oriented attitude
• A genuine passion for hospitality and exceptional service

Benefits:

• Uniform provided
• Health insurance after successful completion of a 6-month probation
• Professional development support
• Training on Amana Retreats’ service protocols