Waitress

Job Responsibilities

· Welcome and serve guests in a friendly, professional, and courteous manner.

· Take and accurately process food and beverage orders.

· Serve food and beverages promptly and according to the resort’s service standards.

· Provide guests with information about menu items, ingredients, and beverage options.

· Recommend suitable food and beverage options based on guest preferences.

· Maintain cleanliness and presentation of tables, service areas, and restaurant facilities.

· Coordinate with the kitchen, bar, juice bar, and other departments to ensure smooth service.

· Handle guest requests, feedback, and complaints professionally.

· Process bills and payments accurately and follow cash-handling procedures.

· Support restaurant promotions, events, wellness activities, and special functions.

· Follow all food safety, hygiene, health, and sanitation standards.

· Maintain a professional appearance and comply with resort grooming and uniform standards.

Juice Bar & Beverage Skills

· Basic knowledge of preparing and serving fresh juices, smoothies, wellness drinks, and healthy beverages.

· Familiarity with common fruits, vegetables, herbs, and ingredients used in fresh juices and smoothies.

· Ability to understand and explain juice and smoothie ingredients to guests.

· Knowledge of different juice and smoothie combinations and the ability to recommend options based on guest preferences.

· Basic understanding of portion control, recipes, presentation, and beverage consistency.

· Ability to operate and maintain basic juice bar equipment, including blenders and juicers.

· Maintain cleanliness and hygiene of juice bar equipment and preparation areas.

· Awareness of common dietary requirements and allergens when serving beverages.

· Support the Juice Bar team during busy periods, events, and wellness activities.

Qualifications

· High school diploma or equivalent; hospitality/F&B qualification is an advantage.

· Food safety or hygiene certification is an advantage.

· Knowledge of restaurant service and beverage operations.

· Knowledge of fresh juices, smoothies, and wellness beverages is preferred.

Experience

· Minimum 1–2 years of experience as a Waiter/Waitress or F&B Service Associate.

· Previous experience in a hotel, resort, restaurant, café, or wellness environment is preferred.

· Experience in a juice bar or knowledge of fresh juice and smoothie preparation is an advantage.

Language Requirement

· Good spoken and written English is mandatory.

· Additional languages are an advantage.

Key Skills

· Excellent guest service and communication skills.

· Good knowledge of restaurant and beverage service.

· Basic juice and smoothie preparation skills.

· Friendly, positive, and professional personality.

· Good knowledge of hygiene and food safety.

· Ability to work effectively in a fast-paced environment.

· Team-oriented with good attention to detail.

· Flexible to work shifts, weekends, public holidays, and special events when required.

Work Location: In person