Waitress/Waiter

Overview of the Role:

Provide high standard of daily water and meals service to patient in accordance with policies standards and guidelines.

Work Location: Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital, Gleneagles Hospital

Responsibilities would include, but not be limited to, the following:

• Provide and serve meals and beverage services to patient, lodger and visitors.
• Place, collect and compile patient meal order and attend to special needs/requirements and last minutes’ arrangements.
• Check meals properly according to patient medical and dietary needs before serving.
• Provide and change daily water jars, mugs and flasks for patient.
• Ensure sufficient pantry stock and up from store when necessary.
• Ensure clean and hygienic pantry and ward.
• Handle patient feedback/ complaint and report to supervisor or senior butler.
• Inspection of patient room daily in preparation of patient's arrival e.g. amenities, replenishment of mini bar and water etc.
• Ensure confidentiality of patient's information.
• Perform any other job as assigned.

Requirements:

• Primary school education.
• Able to speak, write and read English and preferably be able to understand one or more local dialects.
• Completed all courses conducted by NEA or basic hygiene courses on sanitation and hygiene related or food handling issues.
• Preferably with some service experiences from hotel, restaurant or institutional establishment.