Waitron Tokai (Cape Town)

New Store Opening – Exciting Opportunity Join the Pedros family as we open our brand-new store in Capetown. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.