Waitstaff/Hostess

Overview
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences for our guests. The ideal candidate will possess a strong background in food service and hospitality, demonstrating excellent communication skills and a passion for guest relations. As a Server, you will play a crucial role in ensuring customer satisfaction through attentive service and a welcoming atmosphere.

Responsibilities

• Greet and seat guests promptly with a friendly demeanor.
• Take food and beverage orders accurately using POS systems.
• Provide menu recommendations and answer questions regarding food and drink options.
• Serve food and beverages to guests in a timely manner while ensuring presentation standards are met.
• Monitor guest satisfaction throughout their dining experience, addressing any concerns promptly.
• Collaborate with kitchen staff to ensure timely preparation of orders.
• Process payments efficiently while maintaining proper cash handling procedures.
• Maintain cleanliness of the dining area, including tables, utensils, and service stations.
• Uphold high standards of hospitality and customer service at all times.

Experience

• Previous experience as a Server or in a similar role within the restaurant or hospitality industry is preferred.
• Familiarity with host/host duties is beneficial.
• Strong customer service skills with an emphasis on guest relations and communication.
• Experience using POS systems (Aloha POS or Micros POS) is an advantage.
• Background in hotel services or guest services is a plus.
• Ability to demonstrate excellent phone etiquette when handling reservations or inquiries. Join our team and contribute to creating memorable dining experiences for our guests!

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person