Waiver Program Coordinator

Waiver Program Coordinator

Job Summary
The Program Coordinator is responsible for managing and coordinating the delivery of home and community-based services to individuals with disabilities who qualify for waivers. Ensuring their needs are met through personalized care plans while adhering to state regulations and guidelines. This role supervises Direct Support Professionals under their caseload. The coordinator is responsible for the development, implementation, and facilitation of waiver services for assigned individuals, ensuring provision of services as outlined in the service plan, which are responsive to individual needs.

Pay range depends on experience

Key Responsibilities:

· Client Assessment and Care Planning:

o Conduct thorough assessments of individuals’ needs, develop individualized care plans, and regularly review and update them based on progress and changing circumstances.

· Service Authorization and Coordination:

o Review service requests, authorize appropriate services within waiver guidelines, and coordinate with various service providers to ensure seamless delivery of care.

· Knowledge of Waiver Program:

o Thorough understanding of the waiver programs, eligibility criteria, service types, and funding limitations.

· Compliance and Reporting:

o Ensure adherence to all state and federal waiver regulations, including documentation requirements, data collection, and reporting.

Duties:

· Monitor and supervise direct service professionals.

· Review and check progress notes weekly to ensure goals are being met and to ensure all documentation is current and in compliance.

· Supervises staffing and scheduling and ensures services are being deliveries as efficiently as possible.

· Attends in-house meetings as well as community meetings and conducts monthly visits to the individuals.

· Assist in ensuring that direct service professionals are trained adequately to work in the homes.

· Provide services to an individual when no back up direct service professional is available.

· Provide and gather current information concerning the individual’s health, safety, future goals, and achievements.

· Observes individuals, review data and progress, and revise programs based on individual needs and performance.

· Ensure consistency amount external and internal programs and disciplines.

· Ensuring documentation and services are in accordance with Health Standards and DHH regulations.

· Write a provider’s plan of care.

· Filing documentation in the office binder and ensuring binders are current and incompliance.

· Creating home binders for new intakes.

· Managing medicine for SIL homes, attending doctor appointments, pick-ups, and drop-offs.

· Complete Service Review Forms with direct service professionals during the correct period (meet & greet, initial, 90-day, pop-ups, etc.).

· Conduct annual assessment on all individuals.

Skills

• Proficiency in Microsoft Office applications for documentation, reporting, and communication purposes.
• Strong understanding of quality improvement methodologies within a healthcare environment.
• Experience in quality assurance processes specific to healthcare programs or services.
• Ability to analyze workflows and implement process improvements effectively.
• Excellent scheduling and organizational skills to manage multiple tasks efficiently.
• Effective communication skills for collaborating with team members, clients, and external partners.
• Detail-oriented with a focus on compliance and accuracy in documentation.

This position offers an engaging opportunity for individuals passionate about healthcare programs, quality assurance, and process enhancement within a supportive team environment.

Pay: From $18.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person