Waiver Support Technician

Waiver Support Technician

Region VII Area Agency on Aging is accepting applications for a highly motivated Waiver Support Technician. Choose a challenging and rewarding career where you can enjoy a deep sense of personal satisfaction by making a positive and meaningful difference in the lives of others. We are a growing non-profit organization based in Bay City, MI. We believe in advocating, planning, developing, and supporting a comprehensive system of quality care and services designed to achieve the optimum level of health, well-being, and independence of people as they age.

The Company: Region VII Area Agency on Aging is a non-profit organization that helps seniors, adults with disabilities and their families have greater independence in their homes and communities and is known for the great care we take with clients and employees alike. We believe in advocating, planning, developing, and supporting a comprehensive system of quality care and services designed to achieve the optimum level of health, well-being, and independence of people as they age.

Purpose of the position

The Waiver Support Technician works in a team environment to assist with administrative tasks and functions for the Social Workers and Registered Nursing staff. Performs document processing, data entry, attaching files in computer programs, faxing, filing, and administrative support for the Waiver/ Care Management programs and any other tasks assigned. .

Requirements for this position

• This position requires a high school diploma or equivalent.
• At least two years’ experience in customer service in a private industry or public grant funded programs such as those under the Older Americans Act.
• Experience in word processing is required. Familiarity with record keeping and filing systems is desirable.
• Knowledge of community organizations serving the elderly and/or disabled is preferred.
• Is accurate, conscientious and flexible with attention to detail.
• Is familiar with computers programs-Word, Excel, Outlook, Power Point, Adobe, etc.
• Administrative, telephone (switchboard), and excellent interpersonal skills inclusive of proper grammar to meet the demands of this position.
• Accepts direction, is well organized, and has the ability to meet deadlines.
• Position requires excellent customer service skills.
• Willingness to work in a team environment as well as independently.

Why join our Team?

• Medical, Dental and Vision Insurance Offered (Premiums 100% Employer Paid)
• Health Savings Accounts (Company Contributing)
• Competitive 401K Retirement Plan with Generous Company Match
• Short Term/Long Term Disability (Employer Paid)
• Paid Time Off
• Paid Company Holidays
• Life Insurance (Employer Paid)
• Exceptional Work Environment where all team members are valued

OSHA CATEGORY: This position in the regular course of business would not encounter any tasks or situations involving exposure to bodily fluids.

PHYSICAL DEMANDS: The duties of this position are consistent with those of a regular office work environment as well as those of attending to participants in a home setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Region VII Area Agency on Aging/PACE is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status.

Region VII Area Agency on Aging/PACE is an EEO employer-M/F/Vets/Disabled