FedEx
Walk-in || Customer Care Representative
Skills
2 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
17 August 2026
What they need
Role & responsibilities
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. Building solutions for the customers / business basis data and trend and monitor improvement.
Preferred candidate profile
- Experienced in air logistics industry (Min 1 year of experience)
- Basic analytical skills on Excel and MS Officer overall
- Customer and Sales management
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