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Walk-in || Customer Service Associate

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Onsite

Walk-in || Customer Service Associate

Money View

Walk-in || Customer Service Associate

Skills

CRMCustomer Support

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹250,000 – ₹600,000 / year

Location:

Bengaluru, Karnataka, India

Work mode:

Onsite

Published on:

8 August 2026

What they need


Role & responsibilities

Work as a Customer Support Representative to answer and provide resolutions to IB/OB Calls , Emails , WA for query received from end Consumers

  • Take full ownership and accountability of the assigned tasks
  • Resolution & closures of tasks as per defined TAT Consumer
  • Recording of data with accuracy on Tools set up for the department
  • Go beyond an extra mile for any issue resolution by liaising with internal stakeholders
  • Provide WOW customer experience on every single interaction through any mode of communication while dealing with Customers.

Required Skills

  • Excellent Written & Verbal communications in English.
  • Taking full Ownership & Accountability of issue resolution for driving Customer.
  • A Go Getter’ who would very carefully – Listen, Resolve, Escalate and ‘Be the Reason’, for driving Customer Happiness, Centricity and Obsession.
  • Usage of tools like Excel and CRM
  • Enthusiastic, willing to learn, multitask.
  • HSC, Any Graduate( 1-2 years of relevant work experience)

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