FIS
Walk-in || Customer Service Associate
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹300,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
18 September 2026
What they need
Role & responsibilities
- Excellent verbal and written communication skills with computer navigation and operation skills.
- Manage international inbound and outbound customer calls with professionalism and accuracy.
- Resolve escalated issues using strong analytical, communication, and problem solving skills.
- Serves as primary contact for customer issues.
- Flexible to adaptable to any shift timings (24 x 7 shifts) including night shifts.
Preferred candidate profile
- Experience: Freshers
- Educational Qualification: Higher Secondary Education (12th) or Diploma or Any Graduation
- Year of Graduation: 2026 & 2025
- Candidates with Backlogs: Eligible
- Mode of Study: Full Time/Distance Education
- Employment Mode: Full Time
- Job Location: Gurgaon, India
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