Imarque Solutions
Walk-in || Customer Support Executive - Inbound Process
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹125,000 – ₹225,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
17 September 2026
What they need
Language : Any regional language (Tamil,Telugu,Malayalam, Kannada)/ Fluency in English preferred.
Location : Teynampet, Chennai
Mode : Work From Office
HR Contact No : Madhu / 9150513774
Roles & Responsibilities :
- Handle inbound customer calls in a professional manner
- Understand customer issues and provide accurate solutions or information
- Maintain high levels of customer satisfaction through effective communication
- Follow company processes, scripts, and quality guidelines
- Escalate complex issues to the relevant team when required
- Maintain proper call records and documentation
- Meet daily/weekly performance targets (call handling time, resolution rate, etc.
Salary: Best in industry+ Bonus + Hikes as per process.
Shift Timings: Dayshift (10:00am to 7:00pm)
Office location - iMarque solution Private Limited,1st floor, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018
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