Walk-in || Customer Support Executive|| Premium Process|| Walk-In Interview

Role & responsibilities

• Handle customer queries and provide accurate information and effective solutions.
• Resolve customer complaints while maintaining high customer satisfaction (CSAT).
• Communicate professionally and ensure a smooth customer experience.
• Maintain assigned KPIs, AHT, and quality standards.
• Update customer information and follow company policies and procedures.
• Escalate complex issues to the relevant department when required.

Requirements

• Freshers and experienced candidates are welcome.
• Graduate or undergraduate candidates can apply.
• Good verbal and written communication skills.
• Basic computer knowledge and problem-solving abilities.
• Immediate joiners preferred.

Contact Hr Reet (8853421247)