Sunknowledge
Walk-in || Customer Support Representative
Skills
3 months ago
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Important information
Contract type:
Permanent
Salary:
₹125,000 – ₹225,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
7 August 2026
What they need
***Customer Support Representative - US Healthcare Process - Night Shift * (**Excellent Communication in English)
Company Name - Sun Knowledge Inc (KPO)
About Company - *We are into Healthcare medical billing*
* No SALES/MARKETING involved *
Interview Reference Code - HR Surjakana- 9836981367 - WhatsApp/Call.
Documents to Carry: your hard copy CV and Aadhaar Xerox should be attached to it.
Applicants need to write HR Surjakana on the top of their Resume/CV.
Dress Code: Formals/ Smart Casuals.
Roles and Responsibilities :
This is the US Healthcare process. Candidates have to resolve queries and issues of Doctors and hospitals regarding medical Billing and Insurances.
Desired Candidate Profile :
* Must have Excellent Communication in English. (Both Oral and Written)
* Should Have Good Interpersonal & Analytical Skills.
* Must be well organised and detail-oriented .
* Knowledge in MS Office and Good typing Speed.
* Willingness to work for US Shift ( Night Shift )
* Work from Office only.
* Minimum Qualification - Undergraduate .
* Only Immediate Joiner required
* Age Limit Up to 35 years old.
* FRESHERS and EXPERIENCE both can apply.
* Candidates from B.Sc and Pharma background are preferred.
Perks and Benefits :
* Gross Salary 17 k to 20k
* Attendance Bonus - 1000
* Statutory Bonus - 15000
* CAB Facilities or transportation reimbursement of 2500
* 5 days in a week ( Monday To Friday working )
* Saturday and Sunday Fixed off.
Shift Timings According to the manager - Drop available after 10 pm
* 5.30 pm - 2.30 am
* 6 pm - 3 am
* 6.30 pm - 3.30 am
* 7 pm - 4 am
* 7.30 pm - 4.30 am
* 8 pm - 5 am
* 8.30 pm - 5.30 am
* 9 pm - 6 am
* 9.30 pm - 6.30 am
* 10 pm - 7 am
* 10.30 pm - 7.30 am
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