Walk-in || Customer Support Representative

Job Responsibilities

• Handle customer queries and provide appropriate solutions through calls, email, or chat.
• Understand customer concerns and resolve issues in a professional and timely manner.
• Maintain accurate records of customer interactions and follow-ups.
• Coordinate with internal teams to resolve customer-related issues.
• Provide clear and accurate information about products/services.
• Ensure a positive customer experience and maintain professional communication.
• Follow company policies, processes, and service quality standards.

Requirements

• Any graduate can apply.
• Freshers are welcome.
• Good verbal and written communication skills.
• Basic knowledge of MS Office and computer applications.
• Good listening and problem-solving skills.
• Customer-focused attitude with a willingness to learn.
• Candidates should be comfortable attending a face-to-face interview.