Walk-in || Default Claims Document Preparation Specialist

IMMEDIATE JOINERS ONLY - US RESIDENTIAL MORTGAGE - DEFAULT CLAIMS

DESCRIPTION:

We are seeking a dedicated and detail-oriented Investor Claims Document Specialist to join our team. The ideal candidate will be responsible for reviewing, validating, and preparing complete, submission-ready investor claim packages while ensuring compliance with investor, insurer, and client-specific requirements. This role requires a strong understanding of default servicing, investor claim documentation standards, filing timelines, and quality control processes.

RESPONSIBILITIES:

• Reviewing claim files for completeness and accuracy
• Validating required documentation and filing requirements
• Tracking and following up on outstanding or missing documents
• Monitoring claim due dates and filing deadlines
• Organizing and preparing claim packages for processing
• Performing quality reviews before files move forward
• Reducing downstream exceptions, rework, and filing delays

QUALIFICATIONS:

Required Education and Experience:

• 2 to 3+ years experience in Default Servicing Claims.
• Familiarity with FHA, VA, USDA and GSE investor claim requirements is preferred.
• Experience reviewing mortgage servicing documents, foreclosure documentation, bankruptcy documentation, title-related documents, and collateral files.
• The ideal candidate has a strong attention to detail and is comfortable working with large document packages.