Walk-in || E Commerce Operations Executive

Hiring for India Leading B2B IndiaMART Process

Designation: - Project Delivery Executive (PDE)

Exp: - 0 to 2+ Years (Freshers can also Apply)

Min. Qualification: - A minimum of 60% in 10th, 12th, and graduation grades.

Location: - Noida (Sector - 63)

JOB DESCRIPTION

• Responsible for new customer onboarding process
• Co-ordination with client over call, catalog development and approval
• Fulfillment of Catalog needs as per Client Demand and Organization SOP
• 50% Calling, 50% Backend Operations and Enrichment work
• Prior Knowledge / Experience on an E-commerce platform will be plus
• Good knowledge of the web applications and their functioning (Internet, Search Engines, Digital Marketing etc)
• Applicant should possess strong Email handling skills
• Achievement of Daily / Weekly / Monthly Targets.

Success Areas:

Customer experience improvement mindset

Improvement on overall TAT and quality

Will help in Improved Communication

Persuasion skills improvement

Industry knowledge expertise development

Requirements:

Looking for candidates from Delhi / NCR only

Candidate should be proficient in written and verbal communication skills

Knowledge of MS Office/ Excel will be an added advantage