Walk-in || Firstsource is hiring -Customer Service Associate

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Roles & Responsibilities

• Handle customer calls professionally and courteously.

• Communicate with UK customers and understand their requirements.

• Provide accurate information and appropriate solutions.

• Resolve customer queries and complaints within the defined timelines.

• Qualification: 12th pass / Any Graduate, depending on company requirements.

• Experience: Freshers and experienced candidates can apply.

• Communication: Good spoken English and strong verbal communication skills.

• Customer Handling: Good listening, problem-solving, and interpersonal skills.

• Computer Skills: Basic knowledge of computers, email, and MS Office.

• Language: Good English fluency; UK customer-handling experience is an advantage.

• Shift: Willingness to work according to UK process timings.

Perks & Benefits

• Competitive salary

• Performance-based incentives

• Cab/transport facility, if applicable

• Career growth opportunities

• International customer exposure

• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible

• Please bring the original physical copy of any of your identification documents for verification.

• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.