Walk-in || Front Office Executive

Role: Front Desk Executive

• Answering phone calls and transferring to the concerned departments

• Greeting visitors and guiding them for their meetings

• Keeping records of the documents and maintaining the data

• Maintain discipline in all guest areas and demonstrate ethical behavior

• Maintain complete knowledge about company procedures, policies, Rules & Regulations

• Demonstrates urgency in response and handling of customer problems and complaints.

Key Responsibilities - Skills & competencies:

Ability to multi-task and perform well under pressure;

Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-player

Practice: 3+ years of experience with hotels or real estate companies

Educational Qualification: Any graduate