Walk-in || Front Office Executive

Role :

The Front Office Executive is responsible for managing the reception area, welcoming visitors, handling calls and correspondence, and providing efficient administrative and customer support. The role serves as the first point of contact for clients, visitors, and employees and helps ensure smooth day-to-day front-office operations.

Responsibilities:

• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Manage incoming and outgoing telephone calls and direct them to the appropriate person or department.
• Handle emails, correspondence, courier services, and other front-office communications.
• Maintain visitor records, appointment schedules, and reception-area documentation.
• Provide accurate information and assistance to visitors, customers, and employees.
• Maintain a clean, organized, and professional reception area.
• Maintain office supplies and raise requests for replenishment when required.
• Support basic administrative tasks such as data entry, filing, photocopying, scanning, and document preparation.
• Maintain confidentiality of company and employee information.
• Assist with meeting arrangements, visitor passes, travel coordination, and other office-related activities.
• Maintain daily reports, registers, and records related to front-office activities.
• Follow company policies, security procedures, and workplace standards.
• Perform other administrative and front-office duties assigned by management.