Walk-in || Front Office Executive

Job Description Front Office Executive / Sales Executive
**Job Title:** Front Office Executive / Sales Executive
**Company:** Labonel Fine Baking
**Industry:** Food & Beverage / Hospitality
**Location:** Hyderabad (On-site)
**Job Timings:** 8 hours
**Working Days:** 6 days a week
**Shift Timings:** As per business requirement
**Reports to:** Branch Manager
About Labonel Fine Baking
At Labonel Fine Baking, every creation is more than a dessert it is a symbol of
craftsmanship, heritage, and refined taste. For over 30 years, we have set the benchmark for
fine patisserie, offering our customers an experience that blends tradition with luxury.
As a Front Office / Sales Executive, you will be the face of Labonel ensuring that every
customer interaction reflects elegance, warmth, and excellence.
Key Responsibilities
Customer Experience & Sales

-

Greet, welcome, and engage customers with warmth and professionalism.
Present and sell Labonels exclusive product range with confidence and storytelling.
Understand customer needs, make personalized recommendations, and create
memorable experiences.

- Build long-term relationships with clients, offering thoughtful and refined service.
Handle queries and address complaints promptly with a customer-first approach.
Front Office & Operations

-

Maintain a clean, organized, and welcoming front desk and counter.
Ensure order slips are prepared correctly and shared with baking/decoration teams.
Check and process online/website orders and attend phone inquiries with complete
details.

Oversee product packaging, counter readiness, tasting platters, carry bags, and
stationery.

-

Ensure timely reporting (daily reports, R-value, closing reports).
Coordinate pickup reminders to customers an hour in advance.
Maintain filing systems and track basic office expenses.

Teamwork & Brand Excellence

Work closely with the management and front office team to uphold Labonels luxury
brand standards.

- Support a positive and collaborative work environment.
Undertake training sessions as guided by the Manager.
Ideal Candidate Profile

- Background in luxury retail, hospitality, or premium lifestyle brands preferred.
Excellent communication and interpersonal skills with a polished and confident
personality.

-

- Strong sales orientation balanced with genuine relationship-building skills.
Detail-oriented with high standards for presentation and customer care.
Professional, pleasant, and adaptable under different situations.
Appreciation for fine experiences, artisanal products, and luxury service culture.
Why Join Labonel Fine Baking

Represent one of Indias most prestigious patisseries, celebrated for quality, artistry,
and timeless appeal.

- Be part of an environment where tradition meets modern elegance.
Enjoy opportunities for growth in a brand that values refinement, customer delight, and
excellence.
¢¢¢¢ Apply now and become an ambassador of the Labonel Fine Baking experience.