Walk-in || Housekeeping Supervisor

Job Description Property Supervior

Company & Location: Ascon Realty, Surat

Role Objective:

To handle the daily operations and maximize the value of the property and ensure a high-quality living experience for residents. To ensure optimal property maintenance.

Key Responsibilities:

1. Property Maintenance and Upkeep ( All sites and Management Office):

Regular Inspections:

• Conduct regular property inspections to identify maintenance needs and ensure the property is well-maintained.

Repairs and Maintenance:

• Coordinate for repairs and maintenance, manage contractors and ensure timely completion of quality work.

Preventative Maintenance:

• Implement preventative maintenance programs to minimize potential issues and preserve the property's value.

Upgrades and Renovations:

• Actively participate in planning and managing property upgrades or renovations to enhance the living experience.

2. Financial Management:

Budgeting and Forecasting:

• Prepare and manage property budgets, forecast expenses, and track financial performance.

Expense Management:

• Manage property expenses, negotiate contracts with vendors and optimize operational costs.

3. Enhancing Resident Experience:

Concierge Services:

• Provide concierge-level services, such as coordinating housekeeping, personal shopping, or event planning.

Community Building:

• Organize events and activities to foster a sense of community among residents.

Luxury Amenities Management:

• Oversee the management of luxury amenities like gyms, pools, and common areas, ensuring they are well-maintained and available for residents' use.

Tenant Relations:

• Build and maintain positive relationships with residents, addressing concerns, resolving disputes and ensuring a comfortable living environment.

4. Other Miscellaneous:

• Play a complete role of property care taker for all sites and management offices.
• Responsible for all day to day operations at all sites and management office. Regularly taking rounds and resolve the complaints if any.
• Effectively handle Housekeeping, Security and other customer care related services.
• Manage relationship with residents and vendors.
• Coordinate with contractors for any kind of maintenance or other facilities related work upon approval of Management.
• Ensure legal compliances and safety measurements for fire and others. Keep a track record for expiry of fire extinguishers and other health & safety related machines / instruments.
• Maintain good relationship with projects, consultants, contractors, Govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Keep a track of all AMCs related to property maintenance, initiate renewal process and take necessary approvals from management.
• Check the water tank level / TDS checking regularly.
• Responds quickly in emergency situations.
• Initiate preventive maintenance activities.
• Prepare and maintain records of power and water consumptions.
• Resolve the client complain at the earliest.
• In / out material inspection and register.
• Responsible for preparing and maintaining all the records for Audit purpose.
• Resolve parking and visitor facility related issues if required.