Walk-in || It Network Support Engineer

We are seeking a proactive and experienced System & Network Administrator to manage and maintain our organization's IT infrastructure. The ideal candidate will have hands-on expertise in Windows and Linux server administration, networking, firewall management, web hosting environments, and day-to-day IT operations. This role requires strong troubleshooting abilities, ownership, and the capability to work independently in a fast-paced environment.

Key Responsibilities

• Administer, maintain, and optimize Server environments , web hosting environments, and website deployments, server health, performance, backups, uptime, and security to ensure high availability.
• Troubleshoot and resolve Systems, website, network, and end-user technical issues.
• Configure, manage, and maintain Sophos Firewall, VPN connectivity, and network security policies.
• Manage LAN/WAN infrastructure, Wi-Fi networks, switches, routers, DNS, DHCP, and internet connectivity.
• Provide technical support for desktops, laptops, printers, biometric devices, and other IT hardware.
• Perform software installation, system upgrades, patch management, and preventive maintenance.
• Manage IT assets, inventory, software licenses, and hardware lifecycle.
• Support employee onboarding and offboarding by configuring user accounts, systems, email access, and required IT resources.
• Maintain accurate documentation of IT infrastructure, network topology, assets, and operational procedures.
• Collaborate with internal teams and external vendors to ensure smooth and secure IT operations.

Required Skills

• Server Administration including Windows/Linux/Web Server
• Website Hosting & Server Management
• Firewall Administration
• Network Configuration & Troubleshooting
• VPN, DNS, DHCP, and Active Directory
• Hardware & Software Installation and Support
• IT Asset & Inventory Management

Preferred Qualifications

• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently.
• Good communication, documentation, and coordination skills.
• Experience in handling both enterprise IT infrastructure and office IT operations.
• Exposure to cloud platforms (Azure/AWS), virtualization (VMware/Hyper-V), backup solutions, or cybersecurity best practices will be an added advantage.

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