Walk-in || Operations Customer Expert

Operations Customer Expert:

Teleperformance is inviting applications from motivated and customer-focused candidates for its Customer Support team in Mohali. This opportunity is suitable for eligible undergraduates and graduates looking to establish a career in customer service, develop professional communication skills, and gain experience in a structured corporate environment.

• Key Responsibilities:
• • Respond to customer queries and provide accurate information and assistance.
• • Understand customer concerns and deliver timely, effective resolutions.
• • Maintain professional communication throughout customer interactions.
• • Follow established process guidelines and service quality standards.
• • Achieve assigned productivity, customer satisfaction, and performance targets.
• • Maintain accurate records of customer interactions in the relevant systems.
• Eligibility Criteria:
• • Eligible undergraduates can apply, subject to process requirements.
• • Good verbal communication and interpersonal skills.
• • Basic computer knowledge and the ability to navigate digital systems.
• • Customer-oriented mindset and willingness to learn.
• • Flexibility to work in rotational night shifts.
• • Freshers and experienced candidates are welcome.
• • Immediate joiners preferred.
• Interview Process:
• HR Screening Operations Round Assessment
• How to Apply:
• Interested candidates can share their updated resumes at [email protected] Or 8219370026
• Work Location: Teleperformance, Plot No. 40A, Sector 75, Mohali.