Walk-in || Operations Executive

Recruitment Operations & Quality Manager

Company: Oak Tree Software
Location: Indore
Experience: 3 - 6+ Years
Industry: IT Staffing / Recruitment /HR

Job Summary

Oak Tree Software is looking for a Recruitment Operations & Quality Manager to oversee daily recruiter and team performance, work allocation, quality, and reporting. The role requires strong analytical skills, attention to detail, and hands-on experience managing recruitment operations.

Key Responsibilities

• Monitor individual recruiter and team performance against daily/weekly targets.
• Track Recruitment Lead/Team Lead performance and overall team productivity.
• Prepare daily, weekly, and monthly MIS/performance reports with team-wise analysis.
• Allocate daily requirements, tasks, and priorities across recruiters/teams.
• Conduct regular progress checks and ensure all assigned work is completed before EOD.
• Audit recruiter performance, submissions, follow-ups, documentation, and process adherence.
• Identify performance gaps and provide actionable insights to improve productivity and quality.
• Maintain accurate records of allocations, submissions, interviews, closures, and KPIs.
• Work closely with Recruitment Leads to ensure operational discipline and target achievement.

Requirements

• 3 - 6+ years of experience in Recruitment/Staffing Operations, Quality, MIS, or Performance Management.
• Strong understanding of recruitment processes and staffing operations.
• Advanced MS Excel/MIS and reporting skills.
• Excellent analytical, communication, and coordination abilities.
• Highly organized, detail-oriented, and target-driven.