Walk-in || Process Associate (AR)

We are looking for an experienced Process Associate Accounts Receivable (AR) to join our US Healthcare RCM team. The ideal candidate should have hands-on experience in AR calling, insurance claim follow-up, denial management, payer portals, and US healthcare billing processes.

Key Responsibilities

• Perform AR follow-up on outstanding insurance claims.
• Contact insurance companies regarding claim status, payment, denials, and pending claims.
• Handle claim denials, rejections, underpayments, and payment delays.
• Prioritize and work on aged and high-value AR accounts.
• Review and interpret EOBs and ERAs.
• Work with insurance payer and provider portals for claim follow-up and status checks.
• Maintain accurate documentation of all AR activities and follow-ups.
• Identify issues affecting claim payment and take appropriate corrective action.
• Manage multiple accounts while meeting productivity and quality targets.
• Coordinate with internal teams to resolve billing and claim-related issues.

Required Skills

• 1–3 years of experience in US Healthcare AR / Medical Billing / RCM.
• Strong knowledge of US Healthcare Revenue Cycle Management (RCM).
• Experience working with insurance payers and provider portals.
• Good understanding of Denial Management and Claims Follow-up.
• Knowledge of EOB/ERA interpretation.
• Familiarity with Medicare, Medicaid, and Commercial Insurance.
• Strong communication and negotiation skills.
• Good analytical and problem-solving abilities.
• Working knowledge of MS Excel and RCM/Billing applications.
• Ability to prioritize aged and high-value AR.
• Strong attention to detail and documentation skills.
• Ability to work independently as well as in a team.