Walk-in || Process Associate - VKYC

Role Objective

The VKYC Executive will conduct secure, RBI-compliant video identity verification to ensure smooth customer onboarding. As the companys visual representative during the process, the role demands excellent interpersonal skills, professional grooming, and confidence in handling live video interactions.

Key Responsibilities

Customer Verification & Onboarding: Conduct live video calls to verify customer identity using Aadhaar, PAN, and profile checks.

Document Validation: Capture and validate high-quality images of PAN cards and customer photographs.

Compliance & Fraud Detection: Perform liveness and anti-spoofing checks per RBI’s V-CIP guidelines.

Technical Support: Assist customers with basic troubleshooting (camera, location permissions, browser settings).

Data Security: Uphold strict confidentiality of sensitive customer information.

Professional Representation: Maintain polished appearance and adhere to video grooming standards.

Eligibility Criteria & Qualifications
Education: Graduate in any stream.  Good cibil score and clear Police BGV.
Communication: Proficiency in both English and Hindi.
Regional Languages: Preference for candidates who speak and understand multiple regional languages.

Experience: 0–1 year; freshers with basic knowledge of documentation.

Core Knowledge: Familiarity with KYC frameworks, identity proofing, and document verification.

Video Comfort: Strong interpersonal skills and confidence in video-based customer interactions.