Walk-in || Receptionist

Job Summary

We are looking for a well-presented, polite, and professional Female Guest Relations Executive / Receptionist to manage the reception area and provide excellent hospitality to guests, visitors, and clients. The candidate will be responsible for front-desk operations, guest coordination, housekeeping coordination, and maintaining a welcoming environment.

Role & responsibilities

• Welcome and assist guests and visitors professionally.
• Manage reception, calls, and visitor records.
• Handle guest queries, requests, and complaints.
• Coordinate with housekeeping, security, and maintenance teams.
• Guide housekeeping staff and maintain cleanliness of guest areas.
• Arrange water bottles, refreshments, and other guest requirements.
• Coordinate meetings, appointments, and guest visits.
• Maintain proper records and front-office documentation.
• Ensure a clean, organized, and welcoming reception area.
• Perform other hospitality duties assigned by management.

Required Skills

• Excellent communication and interpersonal skills.
• Pleasant personality and professional appearance.
• Good reception and guest-handling skills.
• Strong coordination and follow-up abilities.
• Basic computer knowledge.

Preferred candidate profile

• Any Graduate / Diploma.
• Hotel Management or Hospitality qualification will be an added advantage.
• Previous experience in reception, front office, guest relations, or hospitality is preferred.