Walk-in || Receptionist / Front Office Executive

• Role & Responsibilities
• Welcome and assist patients, visitors, and their relatives.
• Handle patient registration, appointment scheduling, and OPD inquiries.
• Manage incoming and outgoing telephone calls.
• Guide patients to the appropriate doctor, department, or facility.
• Coordinate with doctors, nurses, billing, and other hospital departments.
• Maintain patient records, registration forms, and front-desk documentation.
• Provide information about hospital services, visiting hours, and procedures.
• Handle patient and visitor queries politely and professionally.
• Maintain patient confidentiality and follow hospital protocols.
• Ensure smooth front-desk operations during day and night shifts.
• Coordinate with emergency and other departments when required.

Preferred candidate profile

• Graduate preferred.
• Previous experience in a hospital or healthcare setting will be an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and data-entry skills.
• Pleasant personality, patience, and a helpful attitude.
• Ability to handle patients and their relatives professionally.
• Must be flexible to work in both day and night shifts on a rotational basis.

Perks and benefits

• Salary as per company standards and experience.
• Professional healthcare working environment.
• Training and learning opportunities.
• Career growth opportunities.