Walk-in || Senior Customer Support Associate

RESPONSIBILTIES

• Handle international customer calls to provide exceptional service.
• Resolve customer queries related to products/services in a timely manner.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex issues and improve processes.
• Meet performance targets set by the organization.

ELIGIBILITY:

• Excellent Communication in English.
• Minimum 1 Year of Experience is required into International Voice Process.
• comfortable working for night Shifts.
• Work from office
• Only immediate joiners
• Graduation is not required

PERKS AND BENEFITS

• 5days working 2 week off / Rotational Night Shift
• 2way transport
• Performance based incentives/OTs
• Referral bonus
• Full time

Work location: Hitech city

*NO AR CALLERS/HEALTHCARE EXPERIENCE/ NO FRESHERS/NO DOMESTIC *.

CTC offered - 3.8lpa to 4.6 LPA (Decent hike)

Interview Rounds:

• Screening(HR)
• Operation Round
• SHL

Contact Details:-

Contact Person- HR Sreeja( 7386973468 )

REFERENCES ARE HIGHLY APPRECIATED