Walk-in || Service Engineer

Role & responsibilities

Role & Responsibilities

• Install and set up medical equipment at client locations.
• Ensure machines are properly installed, tested and functioning.
• Provide machine demonstrations and complete training to clients and their staff.
• Diagnose and troubleshoot technical issues related to machines.
• Perform regular maintenance and basic servicing of equipment.
• Attend client service requests and provide timely technical support.
• Visit hospitals, clinics, doctors and other client locations as required.
• Coordinate with the internal team for installation, service and technical issues.
• Maintain records of installation, service visits and client training.
• Provide after-sales technical support and ensure customer satisfaction.

Preferred candidate profile

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• 1-3 years of experience in service engineering, machine installation, technical support, field service or medical equipment.
• No degree or diploma is mandatory.
• Hands-on experience with machine installation, troubleshooting and maintenance.
• Good communication and client-handling skills.
• Ability to explain machine operation and train clients.
• Willingness to travel to client locations.
• Good problem-solving and technical skills.
• Responsible, professional and presentable.

Perks and benefits

• Travel allowance for client visits.
• Training and learning opportunities.
• Growth opportunities within the company.
• Supportive work environment.
• Performance-based incentives, if applicable.