Walk-in || Sr Process Associate : Technical Voice Support : 28K : Grads and UG

We are hiring for a Leading ITES Company for the role of Process Associate

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 2:00 PM

Documents: Resume & Aadhaar

To Apply for this Job Role:

WhatsApp Your CV @ 9151555419

Or, Call Our HR Team at the Number Mentioned Below:

Shubhalaxmi 9490066151

Sindhu 9380589108

Anshika 9454443373

Shifa 8467994058

Atba 9250007140

Email: [email protected]

Job Details

• Profile: Customer Support - Tech Support
• Eligibility: Graduate with Min 1 Year Exp in International Voice
• Salary: 28000 in Hand + Incentives
• Shift: 24x7 Shifts
• Working Days: 5 Days Working
• Facilities: 4000 Travel Allowance
• Process Type: Customer Support
• Job Location: Gurgaon

Key Responsibilities :

• Handle inbound and outbound customer interactions via calls, emails, or chat.
• Understand customer requirements and recommend suitable products/services.
• Generate sales by explaining product features, benefits, and offers.
• Build and maintain strong customer relationships.
• Resolve customer queries, complaints, and concerns professionally.
• Follow up with potential customers to maximize conversions.
• Achieve individual sales targets and customer satisfaction goals.
• Maintain accurate customer records and update CRM systems.
• Coordinate with internal teams to ensure timely issue resolution.
• Adhere to company policies, quality standards, and compliance guidelines.

Important Notes

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.