Vensure
Walk-in || US Technical Support- Client Facing
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Delhi, India
Work mode:
Onsite
Published on:
18 August 2026
What they need
Walk-In Drive: US Technical Support Executive (Night Shift)
Location: Noida
Walk-In Date: 22 August 2026
Time: 12:30 PM 2:30 PM IST
Salary: Negotiable
Shift: US Night Shift
Key Responsibilities:
- Provide technical support to US-based clients via phone, email, and chat.
- Troubleshoot hardware, software, network, and application issues.
- Manage and resolve tickets through ticketing tools.
- Handle incident management and ticket escalations.
- Ensure SLA compliance and timely issue resolution.
- Coordinate with internal teams for complex technical issues.
Key Skills: Technical Support, Helpdesk, Service Desk, Ticketing Tools (ServiceNow/Jira/Zendesk), Incident Management, Escalation Handling, Active Directory, Office 365, Networking, VPN Support, Troubleshooting, Customer Support, International Voice Process.
Excellent communication skills required.
Immediate joiners preferred.
Freshers with strong communication skills can also apply.
Interested candidates can walk in with an updated resume.
Mention Vaishnavi on your cv as a Ref
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