Walk-in || Web chat into Telecom process

Job description - WEBCHAT(Hindi)

Greetings from Teleperformance!!!

Roles and Responsibilities

Process: Web chat into Telecom

Role: Customer Support

Shift: 7AM-12AM (Rotational Shift)

Location: Ambit IT Park, Ambattur Chennai

Qualification: Any Degree (UG & PG both can apply)

Experience: Min 1 yr in any BPO (Mandatory)

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

• 1-2 years of experience in non-voice processes such as email support or chat processing.
• Good communication skills in English (Oral & written)
• Should have basic knowledge about telecom process.
• Should have typing skill.
• Should have knowledge to draft mail.

Looking for immediate joiners

Interested candidates can call Himaya 6383009504- 11Am to 3PM

Walk-In Location:

82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.