Ward Admin Coordinator

Agency Department of Health Work unit Mental Health, Alcohol and Other Drugs,

Central Australia Region
Job title Ward Admin Coordinator Designation Administrative Officer 5
Job type Full Time Duration Fixed up to 10/12/2026
Salary $93,674 - $98,332 Location Alice Springs
Position number 4092 RTF 356386 Closing 23/09/2026
Contact Officer Bob Babu on 08 8951 7842 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=356386

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective
To provide effective, efficient ward reception and administration support responsive to the needs of the patients and clinical management

areas of the Mental Health Unit and the wider Mental Health Services Central Australia Region as required.
Key duties and responsibilities

1. Manage and coordinate the preparation of weekly Mental Health Tribunal Hearings, ensuring legal paperwork is completed and sent

to Northern Territory Civil and Administrative Tribunal (NTCAT) within approved timeframes, appropriate legal representatives and

interpreters are arranged, liaise and connect all parties to hearings as required and update orders into the relevant clinical systems and

registers post hearings.

2. Ensure and record the correct coding of both client episodes in CareSys and client assessments in Client Care Information Systems

(CCIS) so that Activity Based Funding is supplied for the Mental Health Inpatient Unit, in liaison with clinical staff.

3. Monthly reporting of statistics used for Mental Health Services, Central Australia Region’s KPI reporting, ensuring accuracy and

timeliness. Coordinate and ensure all Mental Health Inpatient Unit clinical incidents are reported and captured in RiskMan accurately

for monthly reporting.

4. Monitor and maintain leased and purchased office equipment and stationery in the inpatient unit and coordinate the maintenance,

repairs, replacement or purchasing of equipment when required.

5. Provide prompt, professional and accurate information for in-person and telephone enquiries, directing calls or messages to staff and

attending to requests as necessary.

6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in

order to ensure high quality, safe services and workplaces.

Selection criteria
Essential

1. Demonstrated high level oral and written communication skills with the ability to work under pressure within a multidisciplinary Mental

Health team.

2. Proven ability to effectively complete a wide range of office support functions and administrative tasks with limited supervision and

support whilst maintaining high levels of organisation and time management.

3. Demonstrated high levels of accuracy and attention to detail, the ability to manage conflicting priorities and exercise initiative.

4. Proven ability to establish and maintain systems to monitor and manage workflows and functions in; equipment leasing and

maintenance, office supplies and consumables and fleet and rostering schedules.

5. Experience using complex computer programs including Community Care Information System (CCIS), Vehicle Booking System, CareSys

or proven ability to use similar systems.

6. Recent prior experience working in a frontline Mental Health or Health facility with proven ability to work effectively with patients

and clients with mental and/or physical disabilities from diverse cultures and non-English speaking backgrounds.
7. Demonstrated understanding of confidentiality and the ability to recognise and deal appropriately with sensitive issues.

Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and

criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For

immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or

body substances), check with contact person for requirements.