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Warden Call Engineer

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Onsite

Warden Call Engineer

DFP Services

Warden Call Engineer

25 days ago

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Important information


Contract type:

Permanent

Location:

Birmingham, UK

Work mode:

Onsite

Published on:

30 September 2026

What they need


The Role
The role of a Warden Call Engineer will be to carry out installs, reactive fault finding, repair and preventative planned maintenance on electrical/ electronic Social Alarms / Security Alarm Systems / Warden Call / Nurse Call Communication Systems in Communal Properties, Nursing Care Homes, Assisted Living in the West Midlands and surrounding areas.

The Responsibilities
As our Warden Call Engineer, you’ll be responsible for:

  • Maintain company vehicle in a clean road worthy condition each week and report any damage or faults as per item 9 of the terms and conditions of your contract of employment.
  • When arriving on site, ensure site manager or resident are made aware of the reason for visit, present ID card and sign in where required.
  • Review issued installation plan given for each installation contract.
  • Carry out installation work as stipulated on installation plan and inform customers of the next day’s work plan.
  • On completion of each day’s work, leave site in a tidy and safe condition.
  • Promote adaptations to onsite customer representatives, eg; Scheme manager, caretaker, warden, whilst working on project.
  • Maintain daily contact before 17.00hrs each day giving progress for that day’s work in accordance with installation plan.
  • Provide technical advice and information on DFP to customers and other DFP engineers when required.
  • To work throughout the UK including overnight stays depending upon contract projects.
  • Comply with method statement, risk assessment and health and safety policy and management systems at all times, together with the customers health and safety standards whilst working on site.
  • To be responsible for the safe and secure storage of all equipment and plans whilst working on site.

The Person
This ideal person who’ll thrive in this role:

  • A good general experience in working in care homes or public sector environment preferable.
  • Ability to communicate at all levels.
  • Generally, IT literate.
  • Clear communicator both oral and written.
  • A customer focused approach.
  • Ambition, drive and enthusiasm

The Training

  • Full training will be provided as we are a Notifier ESD company. Therefore, training will be available on these products also.

The Essential Criteria

  • Experience in background in Electronic Security Social Alarms / Warden Call / Nurse Call / Door Entry Systems
  • Full UK driving licence
  • Enhanced DBS clearance

The Hours

  • 8.00am -16.30pm 5days per week 40 hours.
  • 1.5 rate door to door
  • Overtime rate paid after 40 hours.
  • Double time paid for call outs between 12am & 5am and Sundays.
  • Call out rota 1 day in every 6.

The Benefits

  • Company vehicle provided
  • Company phone provided
  • Monthly incentives
  • Long service incentives
  • Training opportunities
  • Competitive overtime rates
  • Weekly pay

Job Type: Full-time

Pay: £28,000.00-£40,000.00 per year

Work Location: On the road

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