Warehouse Admin Assistant

Join a Growing Team at Auscool Logistics – As a cold storage warehouse, we are dedicated to delivering high-quality services to a leading food manufacturer. With continued growth, we seek motivated and skilled individuals to join our dynamic team and contribute to our success.

We are currently hiring an experienced Administrator Assistant for a permanent, full-time role at our Ormeau, Brisbane facility for Afternoon Shift.

Note: this is afternoon shift between 11:00-7:00PM or 12:00-8PM

Responsibilities (include but not limited):

• Ensuring the timely and accurate completion of all customer-related activities to support effective revenue management.
• Providing structured administrative assistance, including Purchase Order Processing, Inventory Handling, Export/Import Documentation, Transport Log Coordination, Detailed Data Entry, and Analytical reporting to track Delivery or Pickup variances.
• Delivering positive customer interactions, fostering strong relationships and service excellence.
• Implementing efficient administrative processes to enhance productivity within your scope of work.
• Upholding food safety, quality, and legal requirements, ensuring strict adherence to policies and best practices.

Requirements:

• Proven experience in a Customer Service or similar role, with industry-specific experience preferred.
• Minimum of 1+ years of customer service experience is required.
• Exceptional customer service, problem-solving, and influencing skills, ensuring positive outcomes.
• Strong attention to detail and proficiency in accurate, timely data entry to support efficient operations.
• Effective verbal and written communication skills, enabling clear and professional interactions.
• Strong time management and organisational abilities, ensuring productivity and task prioritisation.
• IT proficiency, including knowledge in Microsoft Office, WMS, and TMS systems.
• Experience with warehouse management systems is required.
• Experience with transport management systems is required.
• Australian work rights are required for this position.