Warehouse Admin

COME JOIN OUR JAMES LANE | SLEEPING GIANT TEAM!

• Growing business
• Full time role available at our Belmont warehouse
• Generous staff discount within Sleeping Giant | James Lane

About us

James Lane | Sleeping Giant areAustralian family-owned business with over 40 years’ experience and take pride in creating timeless, elegant pieces, turning houses into homes with beautiful interiors.

We want you to be part of our journey, so come grow with us and be part of our sales team.

About the Opportunity

We are seeking a full-timeWarehouse Administration person who enjoys working in a fast faced environment, managing high volumes of warehousing and logistics admin duties. Your primary responsibility is to plan delivery bookings, check invoices for driver payments and customer feedback and product returns that will promote profitability and satisfaction on behalf of the service department and customer, respectively.

The warehouse and logistics administration person must be research-oriented, detail-oriented and be mindful of time-sensitive information; therefore, he/she will have exceptional time-management and organization skills with an ability to work independently on multiple projects at once.

The Main responsibilities of the Role

• Customer pickups from our Belmont warehouse
• Liaise with freight companies
• Respond to customer enquiries relating to deliveries and returns
• Direct communication with customers via phone and email
• Manage WH&S management system filing daily, weekly, and monthly reports into a share drive
• Answering phone calls

Skills and experience

• Proficiency with all Microsoft Office products
• Strong conflict resolution skills
• Excellent verbal and written communication skills (Mandatory)
• Prior experience processing driver invoices highly regarded.
• Prior experience in warehousing administration role highly regarded
• An excellent attitude and ability to work well within a team.
• A strong work ethic with a thirst for new knowledge and skills.

What we offer

• Set roster Tuesday to Saturday - 7.00am to 3.00pm
• Generous staff discount across both brands
• Full training and support provided to ensure you have the skills, tools and opportunity to develop into a rewarding career.
• The opportunity to grow and learn within a fast-paced, employee-focused award-winning, family-owned business that will challenge and reward you.