Warehouse and Administration Support

Company: Boutique Whitening Australia
Location: Ballarat, Victoria
Employment Type: Full-Time
Wage: Storage Services and Wholesale Award
Hours: 5 days per week - 9am to 5pm (preferred)

About Boutique Whitening Australia

Boutique Whitening Australia is a leading provider of high-quality teeth whitening solutions, specialising in safe, effective and innovative products. We are dedicated to supporting dental professionals with premium products and exceptional customer service.

We are looking for a reliable, organised and detail-focused person to join our Ballarat operations team and assist with the daily running of our warehouse and office.

About the Role

This is a hands-on role that includes warehouse work as well as general administration and operational support.

A large part of the role involves preparing customer orders, checking stock and keeping the warehouse organised. You will also assist with basic office and administration tasks when required.

Accuracy is extremely important. We need someone who understands efficiency and effectiveness, follows instructions and speaks up if something does not look right.

You will work closely with our Operations Manager and the rest of our small operations team.

Key Responsibilities

Your day-to-day work may include:

• Picking the products needed for customer orders
• Checking that you have picked the correct product, strength and quantity
• Packing customer orders ready to be sent
• Checking completed orders before they leave the warehouse
• Printing and attaching shipping labels
• Preparing parcels for courier collection
• Unpacking stock when deliveries arrive
• Checking incoming stock against what we ordered
• Putting stock away in the correct place
• Keeping shelves and stock organised
• Checking stock levels and letting the Operations Manager know when something is running low
• Counting stock during regular stock checks
• Checking product expiry dates
• Rotating stock so older stock is used first
• Preparing custom products where requested
• Keeping the warehouse clean, tidy and easy to work in
• Updating simple stock records and spreadsheets
• Completing basic computer and administration tasks
• Helping prepare documents, labels or other materials when required
• Reporting damaged stock, incorrect stock or anything else that does not look right
• Helping other team members when daily priorities change
• Following written procedures and instructions for each task

Not every task will be required every day. Training and written procedures will be provided.

About You

We are looking for someone who is:

• Very careful and accurate with their work
• Reliable and punctual
• Organised
• Able to follow written instructions
• Comfortable asking questions when they are unsure
• Able to work through a task without needing constant supervision
• Able to notice when something looks incorrect
• Comfortable doing repetitive work while maintaining accuracy
• Able to manage their time and complete daily tasks
• Comfortable using a computer, email and basic spreadsheets
• Happy to work as part of a small team
• Willing to learn new tasks as the role develops

Previous warehouse, dispatch, stock or administration experience would be helpful but is not essential. Full training will be provided for the right person.

Essential Requirements

• Valid Australian driver’s licence
• Own reliable vehicle
• Ability to work from our Ballarat location
• Ability to safely complete normal warehouse duties, including packing, handling stock and moving boxes weighing up to approximately 15 kg
• Good written and verbal communication skills
• Basic computer skills

Hours

The role is 5 days per week.

Standard hours are 9:00 am – 5:00 pm, Monday to Friday.

Some flexibility may be available depending on the successful applicant and business requirements.

What We Offer

• Competitive hourly rate
• Consistent full-time hours
• Full training and documented procedures
• Supportive small-team environment
• Variety between warehouse and administration work
• Opportunity to learn additional warehouse, stock and operational responsibilities as the business grows

Apply

If you are reliable, organised and the type of person who likes making sure things are done correctly, we would love to hear from you. Address applications to Whitening Wizards.

Please submit your resume along with a short introduction explaining why you believe you would be suited to the role.