Warehouse and Fulfillment Coordinator

About the role

MedEthix Inc. is seeking a Warehouse & Fulfillment Coordinator to drive seamless order fulfillment, manage daily warehouse dispatch, and partner with logistics teams to deliver reliable supply to our B2B and General Trade accounts.

Key responsibilities:

• Coordinates daily dispatch schedules, oversees picking, packing, and labeling accuracy, and enforces FIFO stock movements
• Prepares and verifies delivery documentation (DRs, invoices, return forms), validates product details, and ensures On-Time In-Full (OTIF) deliveries
• Aligns delivery schedules with Trade Sales and Account Managers, manages special packaging requests, addresses delivery feedback, and manages local client pick-ups/drop-offs
• Maintains stock movement logs, assists with inventory reconciliation and physical counts, and submits fulfillment reports to the Supply Chain Manager
• Enforces warehouse safety, product handling SOPs, batch management, return protocols, and process improvement initiatives
• Coordinates with 3PL partners for smooth transit, resolves claim/failed delivery issues, and handles re-dispatches

Qualifications:

• Bachelor's degree in Logistics, Operations, Supply Chain Management, Industrial Engineering, or related field
• 1–2 years experience in warehousing, fulfillment, or logistics (preferably within FMCG, General Trade, or B2B supply chain)
• Familiarity with B2B distribution operations and General Trade fulfillment requirements
• Proficient in Microsoft Excel; experience with WMS or ERP systems is a strong advantage
• Detail-oriented and highly organized; able to manage dispatch schedules and documentation accurately
• Strong coordination and time management skills; able to handle high volume and diverse client needs
• Valid driver's license (for mobility or warehouse visits)
• Demonstrates integrity, professionalism, and sound judgment in executing operational tasks
• Familiarity with project management tools (e.g., Trello, Monday.com) or CRM platforms is a plus